CLOUD SERVICE MANAGER

Cloud Service Manager 

IT Service Management from the Cloud for the Cloud !

Herausforderung

Cloud Incubator embeds the knowledge, experiences and best practices form decades of IT operation into the heart of every public cloud system – under your fingertips as a SaaS solution and enriched with today’s improvements. 
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You can now combine ITIL based processes with Scrum based agile development – altogether controlling a CI/CD pipeline and making sure, that your ITIL based service definitions shape your Cloud environment by design and not by accident.


Going into detail ...

Full ITIL Practice Range

The full range of ITIL V4 is implemented and Forrester says “USU’s low-code/no-code platform is among the strongest“ .

Full Compliance 

Cloud Service Manager integrates everything necessary to document and organize Business Continuity and ISO 27001 certifications. 

Full Terraform integration

Cloud Service Manager utilizes Terraform by HashiCorp and can deploy Terraform descriptions to GitHub and Terraform Cloud. 

Full Control

Cloud Service Manager contains a BPMN based process engine that allows orchestration of complex business processes.

Cloud Service Manager is built fully on managed AWS Services, mainly AWS EKS, AWS RDS, and AWS ALB. 

The combination of managed AWS and containerization allows a very high level of self-controlled operation environment where e.g. capacity management is no longer a manual process but automized by the means of managed AWS services. 

Besides best-in-class services, our partner AWS delivers with its AWS Partner Program a valuable foundation for developing and delivering state-of-the-art SaaS Services.

Cloud Incubator is proud to be selected as an AWS partner.
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